Job Snapshot


Location:
Singapore Other
Employment Type:
Contract
Job ID:
523913

Job Summary

As they continuously embark on migrations and transformation, a multi- national technology giant is looking to expand their systems and application administration team. You will be working within a complex IT infrastructure. Furthermore, you will be part of the global team that works on supporting users and organisation wide initiatives, involving the latest collaboration tools.  

 

The Position:

  • Act as administrator for collaboration tools including but not limited to Office 365, Google Docs, SharePoint, Dropbox, Box and Quip 
  • Manage escalations pertaining to collaboration tools; work with our internal teams such as Security, Infrastructure and Network teams to find solutions to user issues 
  • Collaborate with 3rd party collaboration providers and internal users to solve escalations and guide them through best use of the product 
  • Identify trends in issues, investigate best solution with providers and communicate to helpdesk team and/or to internal users 
  • Help migrate users out of declining services by finding alternative solutions, communicating and helping users with the migration process 
  • Drive adoption of new services by communicating benefits to users, monitoring usage and optimizing user experience 
  • Monitor, maintain and look for opportunities to optimize and improve systems both for users and for admins/governance teams 
  • Develop internal tools (programs, scripts, platforms) 

 

The Candidate:

  • Prior experience in Google Apps Administration in an Enterprise organization (1000 users or more) 
  • Experience in MS technologies such as O365 or SharePoint
  • Experience working across IT/Infra organizations and with end users  
  • Good understanding of corporate network, Saas security and Single Sign On (SSO) 
  • Strong user centric approach, able to work with users to find best solutions to problem and architect team information effectively
  • Self-starter with a can do attitude 
  • Strong written communication and great interpersonal skills 
  • Experience in analyzing data using Excel/ Tableau to make informed decisions  
  • Experience in migration off SaaS services is a plus 

 

For more information you can email Amanda Lim in our Singapore office on amanda.lim@teksystems.com  quoting Job Reference 523913 or alternatively, apply here to register your interest.

http://jobs.en-sg.teksystems.com/ySMhNF/collaboration-applications-engineer-itcommunications-ca-singapore-14502351

 

Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA Licence No. 10C4544