Job Snapshot

Singapore Other
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Job Summary

As they continuously embark on migrations and transformation, a multi- national technology giant is looking to expand their systems and application administration team. You will be working within a complex IT infrastructure. Furthermore, you will be part of the global team that works on supporting users and organisation wide initiatives, involving the latest collaboration tools.  


The Position:

  • Act as administrator for collaboration tools including but not limited to Office 365, Google Docs, SharePoint, Dropbox, Box and Quip 
  • Manage escalations pertaining to collaboration tools; work with our internal teams such as Security, Infrastructure and Network teams to find solutions to user issues 
  • Collaborate with 3rd party collaboration providers and internal users to solve escalations and guide them through best use of the product 
  • Identify trends in issues, investigate best solution with providers and communicate to helpdesk team and/or to internal users 
  • Help migrate users out of declining services by finding alternative solutions, communicating and helping users with the migration process 
  • Drive adoption of new services by communicating benefits to users, monitoring usage and optimizing user experience 
  • Monitor, maintain and look for opportunities to optimize and improve systems both for users and for admins/governance teams 
  • Develop internal tools (programs, scripts, platforms) 


The Candidate:

  • Prior experience in Google Apps Administration in an Enterprise organization (1000 users or more) 
  • Experience in MS technologies such as O365 or SharePoint
  • Experience working across IT/Infra organizations and with end users  
  • Good understanding of corporate network, Saas security and Single Sign On (SSO) 
  • Strong user centric approach, able to work with users to find best solutions to problem and architect team information effectively
  • Self-starter with a can do attitude 
  • Strong written communication and great interpersonal skills 
  • Experience in analyzing data using Excel/ Tableau to make informed decisions  
  • Experience in migration off SaaS services is a plus 


For more information you can email Amanda Lim in our Singapore office on  quoting Job Reference 523913 or alternatively, apply here to register your interest.


Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA Licence No. 10C4544