Job Snapshot


Location:
Singapore Other
Employment Type:
Contract
Job ID:
519962

Job Summary

This individual will provide technical support and administration with a focus on Tableau along with other collaboration tools including but not limited to Office 365,GSuite, Asana,Dropbox, Box, SurveyMonkey and Quip

The Position:


• Collaborate and consult with select Tableau application and desktop clients to troubleshoot and to resolve technical issues

• Provide training on new and existing Tableau desktop / application features.

• Facilitate application testing throughout the change process.

• Identify trends in issues, investigate best solution with providers and communicate to our appropriate teams

• Help migrate users out of declining services by finding alternative solutions, communicating and helping users with the migration process

• Monitor, maintain and look for opportunities to optimize and improve systems both for users and for admins/governance teams

• Provide ongoing documentation in the form of wikis for user base

The Candidate:


• 3-5 years of experience in Application Support in an Enterprise Environment

• 2+ years of experience supporting Tableau Desktop, Prep in an enterprise environment with 10k+ users

• 3+ years of experience working with a ticketing system

• Experience in other collaborations tools like G Suite, O365, etc. a plus

• Good understanding of corporate network, SaaSsecurity and Single Sign On (SSO)

• Strong user centric approach, able to work with users to find best solutions to problem and architect team information effectively

• Strong written communication and great interpersonal skills

 

To apply, please click on the link below:

Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA Licence No. 10C4544